To book an appointment at Clinic Naturae, please use our online booking system. 

If you have a query, fill in the form below and one of our representatives will get back to you.

Contacting the Clinic
For Appointments and Enquiries

Online: please use the contact form on this page to submit your enquiry or request for booking.

By Phone: you can call reception to book appointments on
0345 680 1418 and make any enquiries during the opening times shown below. 

For Support Requests (for existing patients)

We understand patients need to ask questions between appointments and have developed a system to help you access the support level you need either through a plan or booking in and arranging ad hoc support requests. Use the contact form on this page if you have any questions or queries or need guidance between appointments. Support is available if:

a. You are on an existing plan and support is included
b. You would like to arrange paid for support request – £25 per 10 minutes via email or telephone

Ordering Prescriptions

When ordering prescriptions please do so well in advance to ensure you get the new medication in time.


Please contact your GP for any medical emergencies that require immediate attention.


Our North East clinic is located in the heart of Newcastle City Centre and only 2 minutes walk from the train station. If you prefer to drive then there are various car parks around the city centre and we suggest you take a look on for car parks close to the clinic.

4 Black Swan Court, 69 Westgate Road
Newcastle upon Tyne NE1 1SG

T. 0345 680 1418

Reception Opening Hours
Monday to Fridays 8am to 7pm
Saturday 8am to 5.30pm