For Appointments and Enquiries

Online: please use the contact form on this page to submit your enquiry or request for booking.

By Phone: you can call reception to book appointments on
0345 680 1418 during the opening times shown below. 

For Shop Enquiries

Call 0345 680 1418 or use the contact form. To speak to a practitioner please call between 9-10am Mon-Thu

For Support Requests (for existing patients)

We understand patients need to ask questions between appointments and have developed a system to help you access the support level you need. Use the contact form on this page if you have any questions or queries or need guidance between appointments. 

Ordering Prescriptions

When ordering prescriptions please do so well in advance to ensure you get the new medication in time.

You can order directly online by stating the batch number of your previously dispensed item on your order.

Emergencies and Urgent Appointments

Please contact your GP for any medical emergencies that require immediate attention.

To arrange a guaranteed urgent appointment for the same day please request when booking (M-F, limited availability), charges apply.


Our North East clinic is located in the heart of Newcastle City Centre and only 2 minutes walk from the train station. If you prefer to drive then there are various car parks around the city centre and we suggest you take a look on for car parks close to the clinic.

4 Black Swan Court, 69 Westgate Road
Newcastle upon Tyne NE1 1SG

T. 0345 680 1418

Reception Opening Hours
Monday to Fridays 8am to 7pm
Saturday 8am to 5.30pm